Managed IT Services & Support
When a full time IT department is not an option, businesses must
turn to a trusted provider of information technology solutions.
Antivirus for Endpoints, Servers, and VMs
Application and Web Control
Data Backup and Recovery
Small Business IT
Push Button Support
We Create Fully Connected Systems So You Can Focus On Your Business
Leave the IT to us. JWill Creations will empower you to handle the truly meaningful aspects of your business.
Device Repair & Troubleshooting
Remote monitoring and management, or RMM, allows JWill Creations to fix IT problems, often before they’re noticed by the end user. The remote tools allow a technician to further diagnose issues that end users report.
Push Button IT Support
One push of a button is all it takes to open a ticket. Simple, easy, and fast. Our clients can’t say enough about this. Diagnostics are collected and submitted in a tech support ticket, along with the user’s description.
On Site Service
Simply put, everything can not be handled remotely. When a hardware issue arises an on site visit is typically necessary to properly diagnose and remedy an issue.
Repair and Replacement
JWill Creations repairs items in house when possible, keeping overall costs down. When products reach end of life we provide competitive options to upgrade that hardware.
Data Management, Backup, & Recovery
The importance of a proper backup and recovery plan can not be understated. A wise man once said “When things go wrong, as they sometimes will, a backup will save you, I’m sure it will.” – Unknown.
File Object Backup
Your files and data are the lifeblood of your business. On boarding, sales, HR, documentation, etc. JWill Creations will work with your organization to put together backup requirements and a recovery plan. We will implement and maintain the plans through the life of the contract.
Bare Metal Backup
Bare metal backup allows a complete restore of a system, including the operating system, drivers, databases, services, and files. This can get complicated since some versions of Windows allow you to install them only on a single motherboard.
Small businesses have varying needs when it comes to data management. JWill Creations will assist in determining and implementing the overall needs of the business. From something as simple as a file server to a complicated web accessible NAS with MFA, JWill Creations will provide your company with the services they need.
Network & Connectivity
Networking can be complicated when trying to balance security with the overall usability. Add that need for balance to the requirements placed on your business by PCI or HIPAA and you have a serious need to do things correctly. Our customers rely on our years of expertise.
Wireless is everywhere. It’s likely you are serving wireless to your customers right now. Do you know how many users utilize it a day? Is it secure? How old is the hardware serving the connections? Did you know you can monetize your public wifi? With the many Wi-Fi options available today, we consult with the customer and perform a site survey to ensure adequate coverage.
Networking hardware can be daunting to setup. A proper configuration is necessary to avoid the conception of security when none is present. JWill Creations works to balance the security and usability of the network with the clients needs.
5505 Pine Glen St
Southport, NC 28461
By Appointment. Please Call.